Our consumers play a key role in helping us provide the best possible healthcare. By sharing your feedback and ideas you can help us improve our health service and the health of our community.
Our consumer partners are everyday people who help us improve health care, and include:
Our consumers are the best people to tell us what works well and where we need to improve. Our consumer partners help us by:
One way you can be involved is by joining a consumer group.
Our consumer advisory partners give feedback about how our health service is run and our plans for the future. They also make sure our board and executive team hear directly from the community. The group is made up of people from different backgrounds who are passionate about improving local healthcare.
Our community reference groups focus on a specific service, hospital, or health centre. They have their say on healthcare at a local level. They also help the community stay informed and share concerns and ideas.
If you'd like to join one of our consumer groups, fill in the form below and tell us about yourself and what you're interested in.
We'll call or email you when an opportunity comes up.
You can ask us to remove you from the register at any time.
Our consumer and community engagement strategy explains how we work with our community to improve our healthcare services.
If you've got any questions, or you'd like more information, you can call 07 4885 6801 or email mhhsengagement@health.qld.gov.au.
Feedback is important to us. It helps us understand what we’re getting right and how we can improve.
Our feedback page explains what to do if you have a compliment, complaint or suggestion.
Volunteering helps others and is a great way to meet new people, try new things and help your community. You can volunteer at hospitals across our health service.
As a volunteer, you can:
Mackay Hospital Foundation manages our volunteers. Learn more about our volunteer program on the foundation's website.
The Mackay Hospital Foundation provides fundraising support to all public hospitals and health services in Mackay Hospital and Health Service.
You can donate to a hospital, department or service close to your heart.
Find out how to make a donation on the Mackay Hospital Foundation website.